WakeOnTrack Support

Need help with WakeOnTrack? Here are answers to common questions, plus how to reach us directly.

Frequently asked questions

Why does the alarm need location access "Always"?

WakeOnTrack must keep tracking your position while your screen is locked or the app is in the background so it can wake you up on arrival. Without "Always" access, the alarm cannot fire reliably in the background.

Does WakeOnTrack drain my battery?

Continued use of GPS in the background can noticeably decrease battery life, especially on longer trips. We recommend keeping your device charged when using long-running alarms.

Is there an Apple Watch app?

Yes — you can start and stop an active alarm directly from your wrist using the companion Apple Watch app.

Still need help?

Email us directly and we'll get back to you within one business day, or use the contact form.